Tip 2: How to "teach" your boss?
Assess the situation correctly
The reason for criticism often becomes a specific situation in which a person made a mistake. Before making comments, it is necessary to understand whether it is possible in principle to change this situation. From a negative assessment will not be good, if to correct the situation is not possible. In this case, it is best to refrain from criticizing at all, limiting ourselves to expressing regret for what has already happened, but cannot be changed.
Choose a place and time to criticize.
One of the main rules of constructive criticism is the right choice of place and time for conversation. A public expression of displeasure about an employee’s actions or, for example, a marriage partner, can cause legitimate irritation and open aggression. Remarks are best done in the absence of unauthorized persons, face to face. In this case, it is more likely that the person will be set up to talk in a positive way and will accept criticism adequately.
Start with praise
Criticism will be constructive if you start with praise to the offending person. At the beginning of the conversation it is best to pay attention to the strengths of his personality and express approval of the real merits. This beginning of communication removes the psychological barrier and adjusts to positive emotions. Therefore, fair comments made after praise will be perceived without tension and aggression, which may well destroy the relationship.
Expressing criticism, you should be as objective as possible. The assessment of the person and her act, of course, can be influenced by the attitude to the person who made a mistake, for example, personal dislike. But to express displeasure should be about a specific event: shortcomings in work, misconduct, and so on. The transition to personalities, in which the critic makes emphasis not on the objective aspects of the activity, but on the character traits of the criticized, in many cases results in an interpersonal conflict.
Give a chance
Since you began to criticize a person for being able to change, give him the opportunity to correct the error.Discuss the situation together and outline ways to change it. If necessary, offer your help. Such a setup for constructive cooperation makes it possible to point out errors in the correct form.
After such literate criticism, a person can not only “save face”, but is fully capable of improving his self-esteem. The main advantage of a constructive approach to criticism is that this preserves the relationship, reduces the likelihood of destructive conflicts, and maintains high efficiency in accomplishing production tasks when it comes to business communication.
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